Francis Michael

Abstract The study examines the influence of entrepreneurship mindset on Small and Medium Enterprises Performance in Yola metropolis, Adamawa State. The study was premised on the fact that poor performance of business could emanate from other factors like a lack…

Abstract Implementation of service quality by a service company is to provide the best service quality for the customer with the goal of creating customer satisfaction. However, there are often differences between customer expectations and customer perceptions of the quality…