The study was conducted to assess process management and its effect on the quality of products at Adama Beverages in Yola, Adamawa State. The specific objectives of the study were to ascertain the effects of design and documentation, continuous improvement, and management commitment on product quality at Adama Beverages in Yola. Hypotheses were formulated to test whether process management has a significant impact on product quality. A survey research design was adopted for this study, and data collection relied on both primary and secondary methods. Questionnaires were used as the data collection instrument, and the Statistical Package for Social Sciences (SPSS) was employed to analyze the data collected from the field survey. The null hypothesis was rejected, with X2 = 94.4000, P ≤ 0.000, which is less than a 5% level of significance. The findings revealed that design and documentation play a significant role in managing and measuring product quality. Once business processes are designed, documented, and verified, product quality is assured at Adama Beverages in Yola, Adamawa State, among other factors. Based on these findings, the study recommends that the management of Adama Beverages in Yola prioritize the design and documentation of process management, as it is a vital tool that provides the ability to document guidelines, plans, strategies, helps in managing, measuring, and verifying product quality.